To introduce the subject of operations management, differentiating between operations and processes To introduce performance optimisation within limited system resources To prepare students for coop

Basic concepts: Operations versus processes and relationships to lead-time, LittleÆs law, lean production and dynamic responsiveness, make-to-order versus make-to-stock, resources (4 Ms ), types of manufacture, product-process matrix, production planning and control activities Cost estimating : cost elements, materials, time and capacity, quality costs, overhead activity costs, final cost/selling price, break-even analysis and make/buy, budget variance control, target costing Layout: types of layout, Systematic Layout Planning, work-station space allowances and templates, material load and/or adjacency measures of proximal desirability, Pareto analysis of flows, string diagrams, layout evaluation and improvement. Project Planning : Gantt, networks, critical path, uncertain times, resource levelling, time-cost trade-offs, line-of-balance. Dispatching clerical process, priority dispatching rules, kanban Inventory control direct/indirect and opportunity costs of inventory, independent demand systems: perpetual and periodic reordering, safety stocks, dependent demand, bill-of-materials, material requirements planning, lot-sizing by EOQ for 1 product, Pareto ABC inventory analysis, limitations of EOQ, push versus pull, system requirements for small-lot production Organization structure: organisation charts, determining processes and functions, grouping and integration, alternative structures.

On successful completion of this module students will (will be able to): 1. Underline and justify the need for operations management in enterprises 2. To derive various forecasting techniques and apply the same correctly to industrial examples 3. To apply capacity planning techniques to solve decision theory problems for facility design 4. To compare and contrast location planning and analysis techniques and apply them location decision problems 5. Appraise the need for quality systems in modern facilities and apply sample evaluation techniques to evaluation problems. 6. To apply MRP and ERP techniques to improve supply chain management problems. 7. To apply scheduling techniques in high and low volume systems and test solutions for effectiveness 8. To construct network diagrams for project management problems and use probability estimates to determine confidence intervals for project duration.

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