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Module Code - Title:


Year Last Offered:


Hours Per Week:













Grading Type:


Prerequisite Modules:

Rationale and Purpose of the Module:

Explore and be able to apply the principles of demand management, sales and operations planning, master scheduling, and distribution planning, and to identify conditions that require action. This module evaluates knowledge of both supply and demand planning for mid- to long-term independent demand. This course is designed to enable an understanding of how the interaction of demand management, sales and operations planning, master scheduling and distribution planning decisions all impact the performance of the firm as well as the entire supply chain. Understanding of the links between these supply chain disciplines and the link between supply chain structures and logistical capabilities in a firm - or the entire supply chain. It deals with the integration of information and material flows across multiple organizations in the supply chain. By managing the functional areas of supply and demand planning such as customer interface, master scheduling and distribution planning as an integrated unit, a firm can gain a strategic advantage and supply chain competency


Introduce and define Demand Management -its General Concepts and Purposes, the importance of forecasting Demand and Management of the Customer Interface. Define Sales and Operations Planning (S&OP) -it's General Concepts and Purpose. Identify the components of S&OP including Management Considerations, the S&OP Process and Developing and Validating the Production Plan. Define Master Scheduling and how it links to the business environment; the Roles & responsibilities of a master scheduler. The Master Scheduling process and techniques and tools. The roles of Advanced Planning and Scheduling (APS) in Master planning. Describe the role of distribution planning of distribution networks and replenishments including Distribution Network Planning and Distribution Requirements Planning. Introduction to other Distribution Replenishment Methods and methods of measuring Distribution Performance:

Learning Outcomes:

Cognitive (Knowledge, Understanding, Application, Analysis, Evaluation, Synthesis)

Evaluate the key drivers of demand planning and performance and the inter-relationships of managing the customer interface and the sales and operation planning process. Describe the scope and function of Sales & Operations Planning and its role in co-ordinating various functions to manage business strategy and look after the customer interface. Explain the role of the Master Scheduler and the scheduling process and how it links to the business environment. Evaluate distribution planning and logistics in terms of the concepts and techniques used to plan the location of distribution centres, the elements of transportation logistics and the replenishment of these locations in a variety of business environments Explain the importance of Supply & Demand planning in an organisation and; the challenges for managing the different elements that make up the supply chain. Explain the underlying structures that are required in Logistics and Supply Chain Management.

Affective (Attitudes and Values)


Psychomotor (Physical Skills)


How the Module will be Taught and what will be the Learning Experiences of the Students:

This module will be taught in lectures. While based on essential academic theories, concepts and techniques there will also be significant focus afforded to individual personal development allied with the practical application of learning within the workplace.

Research Findings Incorporated in to the Syllabus (If Relevant):

Prime Texts:

APICS (2015) Master Planning of Resources , APICS, USA
Verma, R., Boyer, K., () Operations and Supply Chain Management , USA, Cengage Learning

Other Relevant Texts:

Programme(s) in which this Module is Offered:

Semester - Year to be First Offered:

Module Leader: