This module is designed to give students an understanding of key concepts in organisational behaviour. It seeks to describe the complex work organisation from a behavioural perspective, and it evaluates the methodologies available for analysing organisational behaviour. To provide some answers to the 'why' of human behaviour in the workplace, selected individual, group and organisational processes are introduced and explored.

Personality: sources of personality difference; measuring personality; The "Big Five"; Perception: the nature and process of perception, common perceptual errors and distortions¿; Motivation: need/content theories, process theories; Motivation and work; Emotions: emotional labour, functions of emotions, emotional intelligence; Dynamics of groups and teams at work: group effectiveness; Function of groups: group processes,¿team processes, formation and development of teams; Conflict in the workplace: stages of conflict; conflict resolution styles, functional and dysfunctional conflict; Power and politics: sources of power, the use of power, political tactics in organisations; Leadership: nature of leadership, theories of leadership, role of leaders in organisations, ethical and sustainable leadership, gender and leadership; Organisational culture and change: elements of culture, influences of culture, and the importance of culture in understanding organisational change.

On successful completion of this module, students will be able to: Identify key factors that influence individual behaviour in the workplace Explain various theories of organisational behaviour and how they influence behaviour at work Identify different methods for analysing behaviour in organisations Recognise the complex interplay between individual, group, and organisational-level processes

On successful completion of this module, students will be able to: Acknowledge the different types of cultures that can exist in organisations and the impact these can have for employees Reflect on their own attitudes to learning as active participants in the module

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This module is primarily delivered through the traditional lecture format which is then supplemented with in-class activities, videos, cases, self-assessment, and discussion during tutorials. The module is designed to stimulate an understanding of and demonstrated competence within the area of organisational behaviour, thereby developing the students' knowledge in the area. Students are encouraged to adopt an ethical and civically aware approach to the area of organisational behaviour (e.g. examining the properties of an ethical culture), thereby encouraging students to be responsible (personally, socially, professionally, sustainably and ethically responsible) and agile (open-minded, independent, adaptive, flexible, responsive in actions). Students also explore the area of group dynamics and teams and learn the importance of collaboration with others, therefore gaining strong inter and intra-personal skills and becoming more articulate. Students are encouraged to reflect on the complex interplay between individual, group, and organisational-level processes and use self-assessment questionnaires, mini cases and videos in tutorials to enhance this process. All of these 'learning by doing' experiences equip the students with the techniques necessary to identify and appraise critical issues in Organisational Behaviour. Thus, students are offered the opportunity to use their knowledge to critically assess information and identify solutions, and to become curious (problem-solver, critical, knowledgeable, inquisitive, imaginative) graduates.