This module is designed to develop students' practical skills and capabilities in key areas of HRM such as recruitment and selection, productivity and performance management, conducting 'difficult' conversations in the workplace, and equality, diversity and inclusion. Core principles of sustainability and ethical HR practice are incorporated into all aspects of the modules.

Overview of key HR processes and key operational areas; Communication skills - active listening, questioning styles, recording information; Recruitment process - sourcing applicants, evaluative standards for selection methods: reliability, validity, practicality, integration, interpretability; Selection methods and processes - short listing, designing matrices, designing interview assessments, interviewing techniques, applying appropriate communication skills to selection interview; AI and technology in rescruitment selection and performance management; Individual characteristics and bias; Preparing and setting up interview; sustainability and ethical considerations; Diversity and inclusion considerations: regulatory considerations, documentation; Performance management overview and critique; Performance review- preparation, documentation, conducting the performance review, follow up; Disciplinary and grievance interviews.

On successful completion of this module, students will be able to: Evaluate selection/disciplinary/performance interactions in a professional effective manner. Prepare documentation necessary for key HR activities such as selection, performance management, policies (such as EDI, Disciplinary, grievance). Display competence in core communication skills relevant to various aspects of HR practice such as one to one conversations, selection interviewing, disciplinary situations. Evaluate effectiveness and sustainability of current practice in core areas of HR as highlighted by research in the field of HR.

On successful completion of this module, students will be able to: Advocate for the integration of sustainable and ethical HR practices within organisations. Act to embed principles of equality, diversity and inclusion in their practice.

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The module is taught using a combination of lectures, tutorials, and formative feedback sessions. Guest lecturers, who are experts in various operational aspects of HR, contribute to the module by facilitating some workshops/seminars. Action learning is a core component of this module, and this is reflected in the assessments based on student performance in role plays, case studies and observational analysis. The meaning and context of topic areas will be explored/explained/discussed in detail during lectures and tutorials. The module draws on research conducted by members of the WES department and also international research in the key topic areas of the module. Through active participation in both lectures and tutorials, the students will develop the UL graduate attributes of curious (problem-solver, critical, knowledgeable, inquisitive, imaginative), articulate (strong inter and intra-personal skills, empathetic, collaborative), and responsible (professionally, ethically and sustainably responsible). Emphasis is placed on developing students' confidence and competence and to recognise the impact of their decisions and actions at work on key HR outcomes.