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Module Code - Title:

TW4118 - Content Development and Information Management

Year Last Offered:


Hours Per Week:













Grading Type:


Prerequisite Modules:

Rationale and Purpose of the Module:

To provide students with information on the project management and quality issues in a content development environment, along with practical issues concerning indexing and editing. To give students an introduction to theory and practice of instructional design and e-learning. To give students an opportunity to put their learning into practice through a project which incorporates e-learning and project management. To introduce students to multimedia tools used in content development.


This module has two strands: documentation management and instructional design. The documentation management strand covers: managing complex documentation projects, tools for project management, quality, developing a style guide, editing and indexing, the review process. The instructional design strand covers: learning theories, needs assessment, audience analysis, objective analysis, media specifications, course design, performance assessment, and delivery systems.

Learning Outcomes:

Cognitive (Knowledge, Understanding, Application, Analysis, Evaluation, Synthesis)

On successful completion of this module, students should be able to: Manage a complex design project. Use project management tools and techniques effectively. Plan, design, and develop e-learning and traditional classroom-based course materials. Design an interactive animation project.

Affective (Attitudes and Values)

On successful completion of this module, students should be able to: Participate effectively in groups. Share resources. Participate in face-to-face and online discussions.

Psychomotor (Physical Skills)

On successful completion of this module, students should be able to: Use the multimedia tools required for the completion of projects: Flash, Dreamweaver and other Adobe tools. Present their work to instructors and classmates.

How the Module will be Taught and what will be the Learning Experiences of the Students:

This module is taught on campus, through lectures, labs and tutorials. Lectures introduce and discuss key concepts and readings, students learn to use relevant software tools in labs, and tutorials focus on group work, course design, and project management practice.

Research Findings Incorporated in to the Syllabus (If Relevant):

Prime Texts:

Dicks, R. Stanley (2004) Management Principles and Practices for Technical Communicators , Allyn and Bacon
Gagné, R. M., Wager, W. W., Golas, K. C., and Keller, J. M. (2004) Principles of Instructional Design (5th edition) , Wadsworth
Hackos, JoAnn (1996) Managing Your Documentation Projects , Wiley
Horton, William (2000) Designing Web Based Training , Wiley
Lee, W. W. and Owens, D. L. (2000) Multimedia Based Instructional Design , Jossey Bass/Wiley

Other Relevant Texts:

Morse, Marjorie (1993) The Digital Technical Documentation Handbook , Digital Press

Programme(s) in which this Module is Offered:

Semester - Year to be First Offered:

Spring - 09/10

Module Leader: