Learning from experience involves monitoring, and acting on, internal and external sources of information. In the context of process safety, operations do not always proceed as planned, so organizations must be ready to turn their mistakes - and those of others - into opportunities to improve process safety efforts. The most cost effective ways to learn from experience are (1) to apply best practices to make the most effective use of available resources, (2) to correct deficiencies exposed by internal incidents and near misses, and (3) to apply lessons learned from other organizations. In addition to recognizing these opportunities to better manage risk, students will learn that companies must also develop a culture and infrastructure that helps them remember the lessons and apply them in the future. Metrics can be used to provide timely feedback on the workings of risk-based process management systems, and management review (a periodic honest self-evaluation) helps sustain existing performance and drive improvement in areas deemed important by management.

• Incident Reporting and Investigation: Legislation, standards and guidelines. Effective deviation reporting, incident management and investigation. Root Cause Analysis. Corrective and Preventative Action Plans. Analysing incident trends. • Measurements and Metrics: Implementing effective Process Safety Performance Indicators. Leading and Lagging Metrics. • Auditing and Assurance: Implementing audit programmes and teams. Assurance processes. • Management Review and Continuous Improvement: Implementing Process Safety Management System reviews. Establishing continuous improvement goals.

On successful completion of this module, students will be able to: 1. Contribute to the investigation and reporting of incidents. 2. Design an appropriate series of process safety related leading and lagging indicators/metrics to track an organisation's process safety performance. 3. Apply best practice approaches to auditing process safety within an organisation. 4. Apply best practice approaches to reviewing, and thereafter improving, an organisation's process safety management system

On successful completion of this module, students will be able to: Demonstrate an appreciation of the ongoing need to learn from past experiences (successes and failures in process safety) in order to sustain and improve an organisation's process safety performance.

On successful completion of this module, students will be able to: N/A

This module will be taught over a 12-week period through a formal interactive lecturing mode (1 x 2-hour lecture per week). The module will be assessed by means of in-term assignments and/or a final written exam. As part of a professional education programme for industry the module will foster interactions between researchers, industry and professional practice, by connecting theory to practice and developing action research capabilities within organisations and individuals that can lead to further research studies and or project collaborations. A core learning experience of the modules and programme is integrating the content into the learner's organisation through assignment and project work as well as considering how the theory is applied in their context Modules will incorporate a substantial component of reading involving current literature, in this context the AICHE CCPS (American institute of Chemical Engineers Centre for Chemical Process Safety) learning resources will be added into the learning experience. Guest speakers from industry will also present during the programme. These lectures will be supplemented with additional reading material, assignments, discussion forums and on-line quizzes.